We received a very positive response to the first “Top 3 Avaya IP Office Features” e-mail that went a few weeks ago. Hopefully, you will find my next TOP 3 features to be equally as helpful.
In case you missed the first email, you can find the first TOP 3 on Digitcom’s blog at:
http://jwiener.wordpress.com/2009/06/13/avaya-ip-office-top-10-features/
NUMBER 4: Remote activation of IP Office features
For those of you that didn’t know, you can activate twinning and change your call forwarding status, call forwarding number, voice mail to email mode, and Do Not Disturb (DND) remotely feature on/off from a custom personal auto attendant. This menu could be setup to play when you retrieve your messages from your mailbox.
NUMBER 5: email notification of voice mail messages
I haven’t actually logged into my voice mail in about 8 months. I get all my voice mail messages delivered to my handheld and / or Outlook. I listen to my messages through email. No more calling into the system by phone – and forwarding the voice mail is as easy as forwarding the email. Only one place to check my voice messages and emails.
NUMBER 6: inbound fax delivery
Just like the email notification of voice mail messages, I now also get all my fax messages through email as an attached PDF or TIF document. No more paper sitting in my inbox – just click and there’s the fax. And sending the fax to someone else is as simple as forwarding the email. Fax to email also means your confidential faxes stay confidential, delivered right to you without going through other hands. Saves paper and toner too; junk faxes are simply deleted.
Now that’s “Unified” Messaging !
We will be sending out 1 more email listing more of these features. In the mean time, if you want technical or sales assistance, give us a shout. Call (416) 783-7890 and press “1? for service.
