Comments on: How packet loss impacts VoIP http://www.thetelecomblog.com/2009/06/27/how-packet-loss-impacts-voip/ Telecom news, thoughts, analysis and provocative opinion Tue, 07 Feb 2012 17:51:01 +0000 http://wordpress.org/?v=2.9 hourly 1 By: Wandacorsino1501 http://www.thetelecomblog.com/2009/06/27/how-packet-loss-impacts-voip/comment-page-1/#comment-10782 Wandacorsino1501 Mon, 14 Nov 2011 16:45:00 +0000 http://www.thetelecomblog.com/?p=55#comment-10782 Good morning, I work for AT&T through Convergys, I have this problem but nobody seems to know or try to help me. I do have a roadrunner ISP and I am using a microsoft 3000 headset. My Issue is that I am about to be fire because I am loosing connection with the customers and most of the time they proclaimed that I sound robotic or like I am on a wind tunnel. Convergys is telling me that when my ISP connect to AT&T cloud a lot of air packet loss is created and that is my issue, and they want brighthouse to call AT&T to fix the issue but brighthouse said that the issue is not on their side.I call brighthouse 4 times and they even came to my house 2 times and the results are always positive that everything is working fine. Now to who I have to call to fix this issue with the packet loss? I am in a desperate situation. Help, please, where do I need to call to fix this issue. I fell like a ping pong ball , and nobody knows where to direct me to get this issue solve. Good morning, I work for AT&T through Convergys, I have this problem but nobody seems to know or try to help me. I do have a roadrunner ISP and I am using a microsoft 3000 headset.
My Issue is that I am about to be fire because I am loosing connection with the customers and most of the time they proclaimed that I sound robotic or like I am on a wind tunnel.
Convergys is telling me that when my ISP connect to AT&T cloud a lot of air packet loss is created and that is my issue, and they want brighthouse to call AT&T to fix the issue but brighthouse said that the issue is not on their side.I call brighthouse 4 times and they even came to my house 2 times and the results are always positive that everything is working fine. Now to who I have to call to fix this issue with the packet loss? I am in a desperate situation.
Help, please, where do I need to call to fix this issue. I fell like a ping pong ball , and nobody knows where to direct me to get this issue solve.

]]> By: Donald http://www.thetelecomblog.com/2009/06/27/how-packet-loss-impacts-voip/comment-page-1/#comment-33 Donald Sun, 19 Jul 2009 01:31:48 +0000 http://www.thetelecomblog.com/?p=55#comment-33 Nice blog! Keep up the good work. Nice blog! Keep up the good work.

]]> By: Jeff Wiener http://www.thetelecomblog.com/2009/06/27/how-packet-loss-impacts-voip/comment-page-1/#comment-18 Jeff Wiener Tue, 07 Jul 2009 12:04:37 +0000 http://www.thetelecomblog.com/?p=55#comment-18 Yes, I will post more articles on packet loss ... over the next few weeks. Jeff Yes, I will post more articles on packet loss … over the next few weeks.

Jeff

]]> By: KonstantinMiller http://www.thetelecomblog.com/2009/06/27/how-packet-loss-impacts-voip/comment-page-1/#comment-17 KonstantinMiller Tue, 07 Jul 2009 02:33:55 +0000 http://www.thetelecomblog.com/?p=55#comment-17 Hi! I like your srticle and I would like very much to read some more information on this issue. Will you post some more? Hi! I like your srticle and I would like very much to read some more information on this issue. Will you post some more?

]]>