I just sat through a presentation on the Avaya IP Office 7.0 announcement. No great surprises on what’s coming. I wrote a post a few weeks ago and wrote the following:
The Nortel BCM, and it’s processor, and my old time personal favorite, the Nortel Norstar, have as their end point the M and T series set. In January 2010, when Avaya announced the product road map moving forward, they set a very clear and resounding message: the IP office would be the product on a go forward basis.
Much to the chagrin of the Nortel community Avaya had a very tough sell ahead. Either choose the BCM as the go forward product of choice and upset the Avaya community, or, choose the Avaya product as the go forward strategy and upset the Nortel community. I’ve made no secret of my frustration over the last many years with the BCM product and was relieved when they announced that the IP Office would be the product on a go forward basis.
And with Avaya’s January 2010 announcement that the IP office would be the product of choice, and without specifically saying it outright, the end of life of the BCM countdown began, as did the sales and engineering work required to bridge the gap between these two products.
Selling the IP office to the new Nortel dealer and customer market hasn’t been an easy sell, especially considering that these two organizations viewed one another as staunch competitors. Avaya now had to sell themselves to the very Nortel dealers and employees that only two months prior viewed Avaya with disdain.
What is Avaya to do?
Blend the best of breed of the BCM, incorporate those features into the IP office, and begin the engineering job. And with that in mind Avaya gave themselves one year to do both. And that’s exactly what Release 7.0 is all about:
It’s confirmed, Avaya IP Office Release 7.0 will support the following sets: Nortel M7000, M7100, M7208, M7310, M7324, and Nortel T7100, T7208, T7316e, T7406e, and 7420.
It will also support the following IP sets: 1220, 1230, 1120E, 1140E. These phones now support call park, pick-up, DND, Access voice mail, Page, support for busy line appearance, Message Waiting, and Call Log
Avaya has introduced some new hardware to support these sets. This includes a new embed 8 Port TCM Module, and external modules called the DS16A and DS30A. These modules will work on the IP Office 500V2 only. At the moment the these modules only work with the Nortel phones, but will also support the Avaya 5400 and 1400 series sets in a later release.
To make it easier to migrate from the BCM to the IP Office Avaya has also introduced a new data migration tool. This will allow for an easy port of Phone extensions, users (names), greeting messages, voice mail messages, Spoken names, Dial plan, and locale. This will work with the BCM50 Releases 3,5, and 6, and Nortel BCM 450 releases 1,5,and 6.
This release will mark the beginning of a new path for Avaya and will hopefully see many of the dealers that are still quoting BCM switch products and adopt the IP Office as their go forward strategy.