Avaya IP Office compatibility Matrix with Nortel M, T, and IP phones

by Jeff Wiener on March 22, 2011

Wondering whether your old Nortel Norstar or BCM phone set will work on the Avaya IP Office Release 7?

The Avaya IP Office Release 7 introduced the capability of supporting the old Nortel M and T series phones, and as expected, many customers will be migrating from the older Norstar and BCM phone systems and bringing some or all of their sets over to the Avaya IP Office.

Avaya has a matrix which outlines both the phone set compatibility and features when migrating from a Norstar, BCM to the IP Office. The functionality of the M and T series phones won’t necessarily work as they once did on the Norstar or BCM, and many of the Feature codes formerly used on the Norstar may, or may not continue to function. As such, some of the information as outlined below will help explain what still works, what doesn’t work, and what still works but with a different level of functionality.

Phone Sets:
When migrating from the Norstar or BCM it appears that most of the phones will continue to function on the Avaya IP Office, but with a different level of functionality. Below you will notice the phone set type, and next to the set you will notice some caveats (if any):

M7100
M7100N
M7208 global bottom button is dedicated HF
M7208N bottom button is dedicated HF
M7310 global bottom right button is dedicated HF
M7310 global + BLF module bottom right button is dedicated HF
M7310N bottom left button is dedicated HF
M7324 global bottom right button is dedicated HF
M7324N bottom right button is dedicated HF

1120E IP Deskphone Text & Icon version, firmware will be updated to SIP, sets cannot be reversed to Unistim FW after the SIP FW has been installed

1140E IP Deskphone Text & Icon version, firmware will be updated to SIP, sets cannot be reversed to Unistim FW after the SIP FW has been installed

1100 Series Expansion Module In IP Office, all expansion modules can have line appearance; no differentiation between CAP and Enhanced CAP; IP Office supports a maximum of 1024 buttons on expansion modules (programmed and un-programmed) – the maximum is combined for IP and digital sets expansion modules

1220 IP Deskphone
1230 IP Deskphone
1200 Series Expansion Module – 12 Keys Display, 18 Key paper – In IP Office all expansion modules can have line appearance; no differentiation between CAP and Enhanced CAP; IP Office supports a maximum of 1024 buttons on expansion modules (programmed and un-programmed) – the maximum is combined for IP and digital sets expansion modules

Digital Mobility Controller 080 (NA)
Digital Mobility Controller 320 (NA)
Digital Mobility Controller 081 (Intl)
Digital Mobility Controller 321 (Intl)
Digital Mobility Handset 7430
Digital Mobility Handset 7434
Digital Mobility Handset 7440
Digital Mobility Handset 7444
Digital Mobility Handset 4135
Digital Mobility Handset 4145
Digital Mobility Handset 4136
Digital Mobility Handset 4146
Digital Mobility Handset 4145Ex

T7406
T7406E

The sets below are NOT supported on IP Office:.

M7208 North America (non-global) can be identified by levels of contrast, North American sets have 4 levels while global sets have 9 levels of contrast.

M7310 North America (non-global) can be identified by levels of contrast, North American sets have 4 levels while global sets have 9 levels of contrast.

M7324 North America (non-global) can be identified by levels of contrast, North American sets have 4 levels while global sets have 9 levels of contrast.

1110 IP Deskphone

1210 IP Deskphone

2001 IP Deskphone
2002 IP Deskphone
2004 IP Deskphone
2007 IP Deskphone
i24 Key Expansion Module for 2000 Series IP Phones

2050 IP Softphone v2 & v4
2050 Mobile Voice Client

2033 IP Audio Conferencing Unit

BCM Doorphone
Norstar Doorphone
Analog Terminal Adapter (ATA)
Algo Call Button

6120 Wireless LAN Handset
6140 Wireless LAN Handset
2000 Series Wireless LAN Handset

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Written by: Jeff Wiener. www.digitcom.ca. Follow TheTelecomBlog.com by: RSS, Twitter, Facebook, or YouTube.

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