Posts tagged as:

Call Center

The Death of the Call Centre

by Jeff Wiener on May 27, 2016

The Power of ‘On Hold’ Music

by Jeff Wiener on June 28, 2013

Shaw’s Communication Nightmare: Disaster Management Gone Wrong?

by Gaurav Kheterpal on July 16, 2012

T-Mobile Lays Off 1,900 Workers, AT&T Blames FCC For The Mess

by Gaurav Kheterpal on March 27, 2012

Avaya IP Office Release 6 introduces Video Softphone

by Jeff Wiener on March 15, 2010

Avaya IP Office Release 6 released March 8th, 2010

by Jeff Wiener on March 10, 2010

Avaya IP Office Release 6. Some Amazing new Enhancements

by Jeff Wiener on January 22, 2010

Avaya Unified Communications and Enterprise Roadmap

by Jeff Wiener on January 21, 2010

Avaya Announces Integrated Roadmap

by Jeff Wiener on January 19, 2010

Questions from the Avaya Nortel Integrated Roadmap presentation

by Jeff Wiener on January 19, 2010