is looking for feedback

by Jeff Wiener on October 1, 2009

someone talkingI started this blog about 3 months ago, initially with the intention of keeping Digitcom’s customers up to date with product notices, updates, features, and releases. I wrote a few posts on the Avaya IP Office and Cisco’s UCME (Unified Communications Manager Express) products, and quickly graduated to more Telecom related news, initially centered around Nortel, and then gradually Telecom and VoIP in general. Although I still cover, and have an active interest in the Nortel saga, my general interest in that particular subject matter has waned a bit as the company winds down operations.

I have a passion for Telecom 2.0, and have written extensively about the next generation of where the market is headed. I enjoy reading and writing about the Canadian cellular market, and generally give Bell, Telus, and Rogers a hard time. I’m a champion of the underdog, and want to see the new carriers take a bite out of the incumbents market share (I am writing this post while waiting on hold for a Rogers technical support rep – our home internet connection is down and I have been on hold for almost 20 minutes).

I have never lacked content – the Telecom market is filled with amazing news. Google Android, RIM, Apple’s iPhone, Cisco, NEC, Mitel, ShoreTel, Avaya, and yes, of course, Nortel ! Many people ask how I find the time to write Telecom blog posts on a daily basis. It’s a hobby, not a job. Jason Finnerty also writes two blog posts per week. I should add that if I were keeping this blog as a profit venture I would be out of a job, and certainly wouldn’t feed the family. The only means of profit comes from those small little Google ads that you see at the right hand corner of the screen, and the last I checked I think there’s enough in the account to purchase a birthday cake for my daughter’s upcoming birthday party (she wants a white, rectangular, with purple swirls around the side b-day cake).

I have met and had conversations with some very dynamic and interesting people as a result of them finding me through this blog. I have been apprised on numerous occasions of some very confidential non disclosure “say nothing to nobody” kind of news, and have heard from some “industry insiders” with regards to stuff I definitely shouldn’t be told. That has certainly been a positive unexpected end result. I have bumped into, and have been approached by quite a few people that have introduced themselves and expressed how much they like reading these posts. That’s certainly encouraging as I sometimes wonder whether I’m writing into a vacuum !

Why am I writing this ?

Well, I know I’m not writing into a vacuum based on the positive trajectory of the Google Analytics for this blog – the stats are growing. BUT, I’m looking for some feedback. Probably not posted as comments (although you can if you wish), but, instead feedback through a personal email (which you can send to I’m now in the process of doing a minor re-design of the web site itself, and am working on the scope of content moving forward.

Am I headed in the right direction ?

What would you like to read more of ?

What would you like me to cover – more news ? more technical, cellular ?? I’m looking for some feedback people – so, please drop me a personal email with your thoughts.

More: As an aside, I am still on hold waiting for a Rogers technical support rep. Their service stinks – it’s been 40 minutes and holding.

Looking forward to your feedback.

Written by: Jeff Wiener. Follow by: RSS, Twitter,, or Friendfeed

{ 6 comments… read them below or add one }

John Lyle October 1, 2009 at 6:50 am

Jeff, I am enjoying your posts. You have a good mix of Telecom, news, current events, and cellular. I’m from Canada, and you seem to be the only Canadian centric Telecom blog. Keep up the good work.

Linda Evans October 1, 2009 at 7:35 am

Great job. Thanks for the articles. Don’t change anything – perfect mix.

Barker October 1, 2009 at 8:42 am

Jeff, I would like to see you cover more US news.

Boby October 1, 2009 at 9:13 am

Could you cover more Google Android, and Google Wave. What’s that all about ? Google Wave ?

Joel October 6, 2009 at 4:10 pm

I was looking for a replacement blog, or newsletter that Ian Angus from Angus Telemanagement used to do. I hope I’ve found it. Good job Jeff.

Jeff Wiener October 6, 2009 at 9:59 pm

Thanks Joel. They are a tough act to follow. Angus Telemanagement did an amazing job covering the Canadian Telecom marketspace, and I was actually quite disappointed when they retired.


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