WIND Mobile Delivers International Roaming

by Jordan Richardson on March 31, 2010

With the shifting scenery in Canada’s telecommunications industry providing for daily news as of late, it’s sometimes invigorating to get down to the basic business of understanding Canada’s newest wireless providers and their efforts to stake a claim among consumers.

WIND Mobile is one of the more significant and interesting of Canada’s newest carriers. Operated by Globalive, WIND launched in December of 2009 in Toronto. It has since expanded its service areas and has launched networks in other locations, including in Edmonton on February 26, 2010 and in Ottawa on March 27, 2010.

Tuesday’s news had WIND Mobile delivering international roaming to its customers.

Graham Kingma, WIND’s Head of Call Centre Operations, posted a blog getting readers up to speed on some of the company’s latest adventures and revealing the details behind WIND’s international roaming rates.

WIND’s international roaming is available in more than 200 countries and territories for Pay After customers, while more news regarding roaming will be made available to Pay Before customers in the coming weeks.

The basic architecture of WIND Mobile’s roaming rates seems level-headed. They offer excellent rates when it comes to U.S. roaming, fitting in agreeably below the going rates of other carriers. Calls within the United States will cost 25 cents per minutes, while calls placed to Canada from the United States will cost the same. Incoming text messages are free.

It’s when WIND’s international rates reach the rest of the world that the problems start to arise. WIND’s plan to carve up the roaming rates into various “zones” is accommodating to comprehend just where the tangible savings lie.

Calls to the so-called “rest of the world” cost anywhere from $3.50 a minute to twice that, with data rates going as high as $20.00 per MB.

Even with the relatively high international calling rates, WIND Mobile’s roaming plan looks to be solid. Their American rates are among the best in the industry and that’ll help give them a boost while they set up more networks and patch up some problems. And WIND’s policy of unlocking phones after three months of usage makes it easier for customers to buy local SIM cards to get better rates when travelling abroad.

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