Avaya Announces Leadership Changes. Joel Hackney is now SVP of Global Sales & Mktg

by Jeff Wiener on June 4, 2010

Some of you might remember Joel Hackney from the old Nortel days. Avaya yesterday announced that Joel Hackney has been appointed Senior Vice President of Global Sales and Marketing and President of Field Operations. In this role, Hackney replaces Todd Abbott. Abbott, who has led the work of transforming Avaya’s go-to-market strategy over the last two years, has decided to step down to pursue other interests and will remain with Avaya during an appropriate transitional period.

“In the past six months, Avaya has undergone some significant and exciting changes, including the rollout of several innovative products and solutions. Today’s leadership changes will allow us to build on that momentum and stay on track to deliver even more solutions that create customer value and respond to the evolution in real-time business communications and customer service,” said Kevin Kennedy, Avaya President and CEO.

Hackney, who is currently leading the Avaya Data and Government Solutions business units, will continue to drive the federal government business. The data solutions organization will now report to Steve Bandrowczak, who becomes Vice President and General Manager, Avaya Data Solutions. Bandrowczak will serve as a member of the Avaya Executive Committee, reporting directly to Avaya President and CEO Kevin Kennedy. Previously, Bandrowczak served as Vice President, Sales and Marketing for Avaya Data Solutions. Prior to joining Avaya, Bandrowczak led the North American Enterprise Sales and Marketing team for Nortel and has also served as the CIO for leading companies such as Lenovo, DHL and Avnet.

The company also announced today that Jim Chirico has been appointed Executive Vice President, Business Operations. Chirico will retain his current responsibilities and assume the added accountability of driving cross-functional alignment of key workstreams, including Avaya growth, transition, integration and restructuring activities.

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Written by: Jeff Wiener. www.digitcom.ca. Follow TheTelecomBlog.com by: RSS, Twitter, Identi.ca, or Friendfeed

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Ciscogirl June 5, 2010 at 8:44 am

Abbott was fired because he couldn’t make the numbers or his inflated forecasts Besides, he alienated everyone. He has a long history of this problem. At cisco, if it wasn’t for Bill Nuti he would have been sweeping the floors of a local bakery. Bill protected Todd and for that I don’t like him either. I worked for Todd at cisco and trust me when I say this…he has no talent. He made me all sorts of promises that never came true. Good luck Joel, you should have an easy time picking up the low hanging fruit Todd left for you.

Olde_Telco_Guy June 7, 2010 at 9:01 am

Hackney is no treat either !

Just ask the chick he chocked after that
basketball game !


Bob Z June 10, 2010 at 10:53 am

Ciscogirl is giving an accurate description of Abbott. He is one of these guys that treats lower level people like his minions. He also has a sorry group of followers (or did have them) that long for his type of abuse. They are known in the industry as “todd’s kids”. We laugh at them at Cisco. Terrible team guy and very poor leader. If he finds another job it will be amazing. I think this is the third company that has now canned him. Third time is a charm.

Symbolyte June 11, 2010 at 11:37 am

This was only a matter of time. Todd routinely missed his forecasts and blamed someone else when he was at Symbol. He single handedly blew more quarters for Symbol than any other executive. Along the way it was always someone elses fault. Besides, he was the biggest bully I ever ran into in corporate america and surrounded himself with weak yes-men. Sounds like he recruited that group to Avaya. Good luck boys, there is a new sheriff in town and he will figure you out soon.

John Lyle June 14, 2010 at 7:42 am

Hackney is no treat either. He was second in command at Nortel for many years, and we certainly don’t need to explain what the end result of that fiasco was. He bullied, lied, and threw temper tantrums when he didn’t get his way. What ever does Avaya see in Hackney ? Who knows, but, it can’t possibly be that much better than Abbott.

avaya man June 14, 2010 at 1:53 pm

God answered my prayers when they shot Abbott. He was the most cliquey leader I ever met. If you weren’t one of his boys from Symbol then you were on the outside looking in. Worse was the fact that those guys were, and are not good at all. They killed him internally. Thankfully LaRocca got fired along with Abbott. I hope the same goes for this Jeremy Butt guy who couldn’t manage a channel if it hit him in the face. And that Solito character – OH MY GOD!!!! Someone tell him his days have past him. We are not in Kansas anymore.

Gillian June 18, 2010 at 3:16 pm

Todd is not a nice man and his demise was forecastable, unlike his business, which he could not forecast. I was friendly with the CFO of one of his past companies who would make fun of him constantly because every forecast he ever got was a mystery. To make matters worse Todd is unconsciously incompetent. He actually thinks he is good.

Todd for President July 17, 2010 at 10:45 am

So let me get this right, prior to Todd’s arrival to Symbol, Holtsville was the DOJ’s new headquarters, prior to Todd’s arrival to Avaya, the company lost north of $200m/qtr and lets not even discuss the nose dive of a once $200b Nortel. Does he treat people poorly…..yes. Does he surround himself with overrated talent…..sometimes yes. Does he transform the way companies do business for the better……absolutely yes. In response to the Nuti comment from Ciscogirl, there are 20,000 unemployed Dayton, OH residents that have a different opinion on how a junior CEO wiped out 100 yrs of tradition. Let’s not forget that he also layed off 20% of Symbol 30 days prior to cashing out $17m in stock. And Symbolyte, are you happier with Iannuzzi, took a profitable business with a future, grab $20m and ran. Happy now?
I would rather deal with a Todd Abbott every day knowing what, when and where you stand than listen to the 9 out of 10 disconnected from reality parasites most companies call Leadership.

I would rather deal with a Todd Abbott every day knowing what, when and where you stand than listen to the 9 out of 10 disconnected from reality parasites most companies call Leadership.

Todd you are a LOSER!!!! July 24, 2010 at 8:15 am

Todd, please stop posting for yourself. You don’t even publish the facts correctly so that it throws people off. You are a loser. You were fired. And accept the fact that you are a failure. You failed at Cisco. Ciscogirl was right, and be honest with yourself for one minute, Nuti was your safety net and protected you. That is a fact. By the way, Nuti is a very successul CEO for nearly 10 years. You will not be one of those guys. – ever. Then you went to Symbol where YOU personally did not make your numbers. To even insinuate you were the guy who turned it around is a JOKE! That is a fact, and you were on the verge of being fired at Symbol for poor forecasting. Then you went to Seagate for a short stint and did what you do everywhere, took the stock down with you and left after a few short years of failure. Then you go to Avaya, bring in your loser friends, screw them by lying to them about how much money we are going to make, alienate everyone, miss the numbers, piss off your PE buddies and here we go again…FIRED!!!!! I hope you are done, you are too old anyway.

Sam July 31, 2010 at 7:19 am

Todd not a good person. He very angry all the time. Never smile and be kind to people. Make you feel bad. I was so happy when he move away. Readers of these posts are correct.

joker August 6, 2010 at 11:44 am

Guys.. Everything about Todd and his useless boys is correct…. Worked for him in the past. Felt like hell and still recovering!! This is what happens when you get promoted from Dir Sales to SVP Sales and Marketing. On another note for Todd for President – I agree, they all lie, but at least on the face they are nice to people and dont look down on them. Respect is key. We are all in it for ourselves… but lets make sure we are respecting others. Bill and Ianuzzi had their issues but they did what they had to do to save 6000 people from loosing their jobs…

I can say in my X years of selling carreers.I have never worked for a boss like Todd…. Still get nightmares!! I will never work for Todd again… and as a leader will never treat other like Todd did… What a jerk!!

Joan August 12, 2010 at 10:16 pm

Todd sucked that is the best I can say

Anonymous September 5, 2010 at 9:02 am

And another thing, Todd was a back stabber. He is the type of man that can look you in the eye and convince you he is your friend, or on your side, while he would be the first to screw you for his own benefit. He is not a man or a person of integrity. He is a rat. Nothing but a rodent, just like his little lost followers who he screwed. How does it feel boys. You got screwed by a rat.

Bruce September 18, 2010 at 3:59 pm

I couldn’t agree more with everyone on this thread. Todd treated me like dirt. Like some sort of a second class citizen on his “team”. I always got the feeling he felt like he was above everyone else. It’s bullcrap that he was a straight guy and you knew where you stood with him. He was anything but straight. You always stood where Todd wanted you to stand, not where you belonged. He was a delusional manipulator and probably still is. The sorry thing about him is I think he believes his own delusions.

Anthony October 6, 2010 at 7:24 am

I feel bad for Todd. He is a sad person. Somewhere along the line he forgot that his success was a factor of having good people around him, to the side of him and above him. The only time he had success was when he was surrounded by good people. When it came time for him to choose who he surrounds himself with he failed. He took down himself and others too. He is a very poor judge of character and burned way too many bridges for a less than mediocre middle manager. Finding a good job will be hard for him, especially when they pick up the phone for the informal references. If you burn too many bridges eventually you can’t get out of town.

jon January 23, 2011 at 2:45 pm

I spent 30 years in IT Sales as an individual contributor and a field manager. If you know the volatility of the industry, you know how many managers I had over the years. Some were wonderful motivators and mentors. I worked for Abbott at Cisco in NYC. He stands out in my memory as the most horrible human being I ever met. He lied to me from day-1 and when I questioned the contradictions, he made my life miserable and made me out to be the bad guy. I am a good judge of character and Abbott would lie, cheat, steal, screw anyone, and sell his mother’s soul if it would benefit him. His only true achievement is in con-man manipulation, and fooling himself and others into thinking he’s a competent leader.

Sylvia March 31, 2011 at 2:12 pm

Todd is a class “A” jerk. Thankfully they fired him at Avaya. He is manipuilative, a liar and the worst listener in the universe. If he wasn’t talking over you he was talking about you behind the scenes with your peers. Trust or loyalty is only earned if you agree with everything he says and do things his way. His weak group around him are nothing but yes-men. All the promises started early when I joined: money, stock appreciation, job content, future upside, teamwork, blah, blah. Not one of them was accurate or the truth. This guy belongs selling used cars, but I don’t want to insult used-car salesmen.

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