Sony Begins “Phased Restoration” of PlayStation Network

by Jordan Richardson on May 16, 2011

Sunday saw Sony begin what is being called a “phased restoration” of its PlayStation Network. The hope is to have the entire network back up and running by May 31.

Sony’s PlayStation Network has been down for nearly a month after a large-scale security breach put over 100 million online accounts at risk. The process to get the network back online will begin the Americas and Europe and branch out to Australia, New Zealand and the Middle East in the days to follow.

Along with restoring the PlayStation Network, Sony will also have to work on its Qriocity movie and music services. Qriocity shares the PlayStation Network server.

Sony’s PlayStation Network has been offline since April 19.

Sony released a Saturday statement, describing “considerable enhancements to the data security, including updating and adding advanced security technologies, additional software monitoring and penetration and vulnerability testing, and increased levels of encryption and additional firewalls.” This came after the company admitted that hackers possibly got access the names, addresses and credit card information of millions of PlayStation Network account users.

While the company scrambles to puts its lucrative network back online, it also faces a number of problems in the legal arena. There’s a $1 billion lawsuit out of Ontario on behalf of as many as one million Canadians to contend with, for instance, and presumably others in the works as well. U.S. lawyers filed a class action suit on behalf of Kristopher Johns against Sony for “negligent protection of consumer data.”

Through it all, Sony has said that it hasn’t heard of any “illegal uses” of the stolen information. The internal probe into the incident is ongoing and details are slim, although the company first blamed Anonymous for making the network vulnerable to attack.

For now, Sony has the none-too-easy task of winning back consumer trust. “We know even the most loyal customers have been frustrated by this process and are anxious to use their Sony products and services again. We are taking aggressive action at all levels to address the concerns that were raised by this incident,” executive deputy president of Sony Corporation Kazuo Hirai said in a statement.

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Written by: Jordan Richardson. www.digitcom.ca. Follow TheTelecomBlog.com by: RSS, Twitter, Facebook, or YouTube.

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