Avaya IP Office Release 8. Enhanced Mobility, One-X Portal and Administration

by Jeff Wiener on October 20, 2011

I’ve been involved with the Avaya IP Office for 6 years now and have seen the product mature from the early IP Office 406 days to the very fully featured current and upcoming Release 8, and each release brings some amazing new features and enhancements.

NOTE: We have published a more recent post on the IP Office Release 8 including the features with screen shots. You can read that post, click here.

Avaya has spent the last 18 months focusing on integrating the Nortel Norstar MICS and BCM product portfolio into the IP Office brand, and now that they have completed most of the transition they can focus on significant product enhancement.

The fist release of One-X Portal was somewhat lacking in features. The second release which was introduced with IP Office Release 6 was a significant improvement in speed, responsiveness, and more importantly stability. I was disappointed enough with One-X on it’s first release that Digitcom didn’t sell more than a handful of seats. One-X on release 6 forward provided the stability and somewhat improved feature set that was encouraging, and since that time we have sold hundreds of seats.

And based on a quick cursory look at Release 8’s One-X it seems that the product is now coming to maturity and is one of Avaya’s focal points with this upcoming release of software. I must admit that since Digitcom wasn’t a beta site for Release 8 I can’t speak first hand to the stability or performance of the version.

NOTE: We have published a more recent post on the IP Office Release 8 including the features with screen shots. You can read that post, click here.

In addition, since, at the time of writing this post Avaya IP Office Release 8 hasn’t been formally released and isn’t expected until the end of November, I am held to Avaya’s standard confidentiality policy and can only touch briefly on some of the features from a very high level perspective

So what can you expect to see from IP Office Release 8?

Probably the most significant release I can remember in many years, and this release will definitely position IP Office as an even bigger threat in the SME space.

In a nutshell, you can expect to see:
– Significant improvement to the mobility offering. I consider this to be the biggest selling point of Release 8
– Significant improvement to One-X Portal. The new release definitely raises the bar
– A new plug-in for Microsoft Outlook
– No big changes to the Avaya Phones

And for those of you that didn’t know, Avaya was recently awarded the Frost & Sullivan European Product of the Year Award for 2011 for the IP Office. You can read more about that here.

Again, unfortunately I’m not giving you much info here on Release 8 … the purpose of this post is to let our readers know that Release 8 is expected on November 30th, 2011 at which time I will write a full review and provide screen shots and explanations, so stay tuned.

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Written by: Jeff Wiener. www.digitcom.ca. Follow TheTelecomBlog.com by: RSS, Twitter, Facebook, or YouTube.

{ 1 comment… read it below or add one }

MarkB November 4, 2011 at 3:32 am

Eagerly waiting to try our release 8 features, especially the mobility features.

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