Wind Mobile Loses Roaming Appeal (Again)!

by Gaurav Kheterpal on April 6, 2012

2011 was a phenomenal year for Wind Mobile as it emerged as the ‘Fastest Growing Wireless Carrier in Canada’. However, the upstart carrier has been in the news for all the wrong reasons this year.

As the upcoming spectrum auction inches closer, Wind Mobile has time and again threatened a boycott claiming the rules do not provide a level playing field for smaller players with enough spectrum to launch LTE. And that’s not all, rumors suggest a management shuffle at Wind is likely to happen sooner than later in response to the recent changes to the foreign investment structure in Canada’s telecommunications industry.

And just when you think it can’t get any worse, Wind Mobile yesterday lost an appeal to the CRTC regarding its request to review an earlier decision on seamless roaming.

The matter dates back to last June when Wind Mobile complained to the CRTC that Rogers has given itself an undue preference in denying seamless live call roaming to competitors. However, the CRTC dismissed the appeal stating that insufficient evidence to prove that Rogers is playing unfair to drop live calls from competitors when they roam onto the Rogers network. Back then, the CRTC also stated that the roaming agreement between Rogers and Wind doesn’t require seamless roaming of live calls.

However, Wind Mobile complained again to the CRTC stating that Rogers continues to discriminate against its roaming customers. Though RIM managed to muster support from the Consumer Association of Canada, the CRTC has ruled again in favor of Rogers. The upstart carrier claims that currently there’s no way for Wind subscribers to continue a live call when they hop onto Rogers network. The call is dropped and the subscribers are forced to redial.

Though Wind has been lobbying hard to get seamless roaming onto the Rogers network, the CRTC declined the request stating that “in view of its determination that RCP had not granted itself a preference, it would be inappropriate to deal with the issue of mandating seamless call transition.”

Clearly, the winds aren’t blowing in the right direction for Wind Mobile.

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Written by: Gaurav Kheterpal. Follow TheTelecomBlog.comby:RSS,TwitterFacebook, or YouTube.

{ 1 comment… read it below or add one }

Geo Kirk October 24, 2012 at 11:12 am

poor WIND. Unless owner of WIND pressure ROGERS to cut roaming in other countries I will doubt anything gonna be changed in Canada… kicking giants in Canada is useless….. They do what ever they wants and there are not rules for them…..

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