From the daily archives:

Thursday, June 7, 2012

Service Trumps Product and Price in Customer Retention

by Jeff Wiener on June 7, 2012

LinkedIn Passwords Compromised, Company Suggests Changing Them

by Jordan Richardson on June 7, 2012

Apple Parts Ways with Google Maps

by Matt Klassen on June 7, 2012

TiVo to Cisco: You Sue Us, We’ll Sue You!

by Gaurav Kheterpal on June 7, 2012