ShoreTel Joins Mobile UC Bandwagon

by Gaurav Kheterpal on June 20, 2012

It’s been a good year for ShoreTel so far. In February, the company generated record revenues in its second quarter for fiscal 2012 and surprised analysts by reporting earnings that beat their expectations by 400 percent. To top it off, ShoreTel announced that it will acquire M5 Networks, a New York-based hosted UC vendor, in a deal worth about $146 million.

Last month, ShoreTel announced that its consolidated revenue for Q3 2012 was $ 56.3 million, up 9% from last year. The company chalked out aggressive plans to revamp its sales organization with Joe Vitalone, one of ShoreTel’s stalwarts who left the company in 2009, returning to lead channel management.

All this while, ShoreTel team worked its way through the full integration of acquired M5 business.  And yesterday, ShoreTel announced the release of ShoreTel Mobility for customers of ShoreTel’s M5 cloud division. To start off, ShoreTel Mobility will offer support for Apple iPhone with Android and BlackBerry-based devices expected later in the summer.

ShoreTel says the objective is to offer users a “dual persona, ensuring easy separation of personal and business identities on a single mobile device.” As I mentioned in my earlier post, despite concerns over corporate security, BYOD is gaining momentum in the enterprise. ShoreTel’s latest offering aims to capitalize on the BYOD momentum and allow customers to use a single, converged device for both business and personal communications.

“The way people work has changed. Instead of fighting the trends of mobility and bring-your- own-device, we are empowering our clients to embrace them by extending our cloud phone system capabilities to the device that users love the most — their own,” said Dan Hoffman, ShoreTel Cloud Division President. “The solution represents a win-win, giving our customers the ease of using the device that is already in their pocket and giving the enterprise a way to reduce costs, while maintaining a consistent corporate identity and caller experience.”

ShoreTel claims its mobile solution automatically detects and selects the best available network, be it cellular or Wi-Fi. The ShoreTel mobility solution is NOT for the company’s legacy customers which use its on-premise solution. ShoreTel Mobility’s recent customer signings include Foursquare and Amnesty International.

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Written by: Gaurav Kheterpal. www.digitcom.ca. Follow TheTelecomBlog.comby:RSS,TwitterFacebook, or YouTube.

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