Avaya IP Office delivers 32% Lower Total Cost of Ownership than Competition, Independent Lab Test Finds

by Istvan Fekete on April 22, 2013

Finding the right size for an IP telephony solution is essential for small or mid-size companies, because hardware, software and/or system costs multiply with the number of offices. Also, vendors need to provide an easy-to-use interface allowing even non-technical office staff to make basic (and common) moves, additions and changes, since IT support isn’t likely to be present at each office.

Keeping in mind the above costs, the Tolly Group, an independent test lab, has looked at available IP telephony solutions and found that Avaya IP Office delivers significant Total Cost of Ownership (TCO) benefits for business, averaging 32% lower TCO and 30% lower upfront cost over the competition.

As Tolly Group points out, the Total Cost of Ownership of a solution can be calculated in many ways, but the simplest is considering the cost of acquisition, installation, operation and maintenance of products and/or services. With typical product replacement cycles being five years, the TCO solution must include the overall cost of owning the product for five years.

After evaluating the latest version of Avaya IP Office in mid-size enterprise environments of 100, 400 and 700 users and comparing it to a Shoretel unified communications platform of the same size, Tolly found that Avaya IP Office 8.1 recorded the best scores, delivering TCO savings of between 29% and 38% across the three deployment scenarios used.

But the benefits ensured by Avaya IP Office 8.1 go beyond TOC, Tolly Group has found. The lab also emphasized its simple and easy-to-use interface, and fast installation, stating: “Tolly engineers found that Avaya IP Office 8.1 easily scales as businesses grow in both size and requirements by simply adding phones and applications.” Additionally, the report cited further simplification through “the inclusion of the one-X™ Portal client…to allow easy and secure access to the Avaya telephony, messaging, mobility and conferencing applications.”

As the report highlights, here are some key benefits as discovered by the independent lab:

  • 30 percent lower upfront costs, including lower costs for phones, licenses and hardware.
  • 33 percent lower maintenance costs over five years.
  • 41 percent less energy consumption for phones.
  • Fast installation; Tolly was “able to deploy and upgrade the IP Office (100-user solution) within 10 minutes of initial power on.”

Have you checked your telephony solution costs lately? If you are looking to cut down costs and have access to an easy-to-use IP telephony solution, contact Digitcom and ask for our Avaya IP Office solution.

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Written by: Istvan Fekete. www.digitcom.ca. Follow TheTelecomBlog.com by: RSS, Twitter, Facebook, or YouTube.

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