Rogers report looks to back internet speed claims

by Andrew Roach on July 9, 2013

There has been a lot of talk in the last year or so about companies having to prove that their products and services can live up to the claims made in adverts.

Rogers have been one company who in particular have come under the spotlight to show that they able to deliver the right service to their internet and mobile customers.

With increasing attention now being put on their high speed internet packages, Rogers have just published a report compiled by British analytics firm SamKnows which showed that they delivered on all the promises that they made.

The survey looked at Rogers high speed internet service across Canada with particular focus paid to the networks in Ontario, Newfoundland and New Brunswick.

In the report, it was revealed that Rogers’ internet service in all 3 provinces reached their full speeds on a regular basis.

It meant that the high speed packages were able to reach download speeds of 150mbps while users were able to achieve an upload speed of 10mbps when on a wired network.

By achieving these sorts of speeds, it meant that testers were able to download a full movie in less than a minute when connected to a fixed connection.

As the results have proven their capabilities, many senior figures at Rogers will be hoping that this will silence critical customers and experts about their services. These views were compounded by executive vice president of cable John Boynton who stated that “we started from an advertising point of view. We wanted this to be something we would speak about and not just have back in the engineering closet somewhere in the company.”

The internet has been one of Roger’s strongest divisions in the last few years with their web services growing by 15% in just the last 12 months.

As the Internet has become more and more pivotal in daily life, then the need for fast internet has become a necessity rather than a luxury for many people.

That’s why it is important for carriers such as Rogers to make sure that they live up to their promises and deliver an internet service that is fast and reliable for their customers.

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Written by: Andrew Roach www.digitcom.ca. Follow TheTelecomBlog.com by: RSS, Twitter, Facebook, or YouTube

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