Interim CEO: We Will Reclaim BlackBerry’s Success

by Istvan Fekete on November 14, 2013

After a very challenging period during which the uncertainty has pushed BlackBerry’s stock price down and caused confusion among its users, the company is back, and it is aiming high.

BlackBerry’s interim CEO has published a blog post in which he tries to reassure the public that the company is not down for the count, and that widespread reports of BlackBerry’s death have been greatly exaggerated.

As executive chairman John Chen emphasized in his open letter to the BlackBerry community, the company is looking forward the future rather than dwelling on the past. In other words, he would like to see that “dark” period of the Canadian smartphone manufacturer closed and focus on what’s coming next.

He is aware that the company’s efforts to re-invent itself will take time, discipline and tough decisions, but he expressed his confidence in BlackBerry’s future, in which he foresees another glorious era.

“We have begun moving the company to embrace a multi-platform, BYOD world by adopting a new mobility management platform and a new device strategy. We are also leveraging our tremendous assets, including BBM, our network and QNX. While we are proud of these accomplishments, we know there is more work to be done.

I know that it’s going to take time, discipline and tough decisions to reclaim BlackBerry’s success and we are ready for that challenge.”

Chen says the smartphone manufacturer has “significant financial strength for the long haul” and promised that it would focus on delivering the products and services its customers have come to rely on.

His words come after BlackBerry completed the previously announced $1 billion private investment deal with Fairfax Financial Holdings and a consortium of other investors. As a result, Thorsten Heins became the ex-CEO, and John Chen – who recently served as a senior advisor at technology-focused private equity firm Silver Lake Partners – became the executive chairman and interim chief executive.

Chen’s blog post is part of the company’s efforts to reassure its user base that everything is fine and the future is bright. But there is one important thing: the words come from an interim CEO – obviously needing to communicate with the clientele – whose days as CEO are counted. And the countdown begun just yesterday.

It remains to be seen whether the recent transaction will save the struggling Canadian company and whether John Chen has the expertise to drive BlackBerry to success during his limited days as CEO.

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Written by: Istvan Fekete. www.digitcom.ca. Follow TheTelecomBlog.com by: RSS, Twitter, Facebook, or YouTube.

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