Verizon Has 4 Million VoLTE Customers, Exec Reveals

by Istvan Fekete on August 13, 2015

Nearly 4 million customers are using Verizon’s Voice over LTE (VoLTE) service, which launched in September 2014, a senior Verizon executive has said. This is only a fraction of the more than 103 million postpaid subscribers, but it is a major step forward.

During his appearance at the Oppenheimer Technology, Internet & Communications Conference, Verizon COO David Small said he was pleased with the VoLTE performance so far and added that the carrier’s system performance engineers monitor the service’s performance every single day.

He also emphasized that its VoLTE network is achieving a similar dropped call rate to its legacy CMDA voice network, but that it needed half as much time, adding that Verizon is going through a natural evolution into VoLTE and will continue to offer it as a feature customers can opt into and turn on and off. “At some point we will migrate to an out-of-the-box, ‘default on’ position,” he said, adding that “we are working [on] that aggressively.”

The next phase would be to take CMDA radios out of devices, but Small was vague on any target date, so that won’t be happening anytime soon. Meanwhile, Verizon has been able to negotiate a better price with manufacturers for CMDA chipsets.

Verizon positions well in terms of VoLTE: It offers this service nationwide, just like T-Mobile, while its other two competitors are still lagging behind. AT&T offers it in 29 states, while Sprint will not launch it until later this year.

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Written by: Istvan Fekete. www.digitcom.ca. Follow TheTelecomBlog.com by: RSS, Twitter, Facebook, or YouTube.

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