New York Attorney General Asks NYPSC to Investigate Verizon

by Istvan Fekete on August 25, 2015

In a formal letter to the New York Public Service Commission (NYPSC), New York Attorney General Eric Schneiderman has asked the regulator to investigate Verizon and look at how telecom market deregulation affects businesses and customers.

The letter was penned after the AG held a series of public hearings in various locations throughout the state during which a number of local politicians and community members talked about their telecom experience, especially with Verizon. One major aching point was that Verizon is abandoning its traditional landline while refusing to build FiOS in their cities.

Schneiderman said that the public hearing and the NYPSC’s investigation should be just the first step in a process of gaining a better understanding of the telecom market, particularly Verizon.

He asked for formal proceedings to be held in front of an administrative judge to enable evidence gathering, allow cross-examination and counter-evidence, and conclude with a final order by the regulator.

He also said that the proceedings could uncover information about the issues raised during the hearings. Among them, the investigation should reveal whether there is adequate competition for broadband services throughout the various regions of New York State, whether there are any areas that are still essentially cable monopolies, whether telecommunications companies are making honest representations about infrastructure build-out, whether consumers are satisfied with the various voice service options available, and whether Verizon is properly upgrading or repairing its copper-wire infrastructure, which is especially critical for New Yorkers who rely solely on landline services (in the absence of other voice options).

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Written by: Istvan Fekete. Follow by: RSS, Twitter, Facebook, or YouTube.

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