AT&T Files Lawsuit Against Three Former Employees for Placing Malware on Company Computers

by Istvan Fekete on September 22, 2015

Three former employees received tens of thousands of dollars to place malware on AT&T’s computers to help illegally transmit hundreds of thousands of AT&T unlock codes out of the system, the carrier alleges in a lawsuit filed in a US District Court in Seattle.

“We’re seeking damages and injunctive relief from several people who engaged in a scheme a couple of years ago to illegally unlock wireless telephones used on our network,” AT&T said in a statement to several news outlets. “It’s important to note that this did not involve any improper access of customer information, or any adverse effect on our customers.”

The lawsuit was first uncovered by GeekWire and alleges that Swift Unlocks, a California-based company, set up a scheme to illegally extract the unlock codes and then sell them to AT&T customers. As such, Swift Unlocks will have to answer the charge in court, because it is being sued as well.

As noted by GeekWire, the lawsuit alleges Swift Unlock conspired with AT&T employees at its customer service centre in Bothell, Washington, to secretly get unlock codes for devices that were still under contract.

There are various sites offering unlocking services under the Swift Unlock name, including a website that offers to unlock AT&T devices for between $10 and $50.
The lawsuit names Kyra Evans, Nguyen Lam, and Marc Sapatin as former customer call centre employees and claims they installed malware on AT&T’s company computers to give Prashant Vira, who runs Swift Unlocks, remote access to the machines. As a result, Vira and about 50 other unidentified individuals ran a program to use the employees’ credentials to extract the unlock codes.

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Written by: Istvan Fekete. www.digitcom.ca. Follow TheTelecomBlog.com by: RSS, Twitter, Facebook, or YouTube.

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